Risk always reaches a person
Althio is tuned to over-refer rather than under-refer. When a check-in shows risk, it follows your practice's protocol and gets a person involved straight away.
A hard night is often first heard about days later
Without a route between sessions, risk on a Thursday night may not reach the clinician until the next appointment.
Three steps, from setup to the session
The practice sets its protocol
Who is contacted, in what order, and when emergency services are involved.
A check-in shows risk
Crisis resources are shown to the patient at once.
A person responds
The clinician or on-call line is contacted, and the response is logged.
What is included
Tuned to over-refer
A false alarm costs a phone call. A missed one costs far more.
Your protocol
Escalation follows the order your practice sets.
Crisis resources at once
The patient sees 988 and emergency information immediately.
Every flag logged
Who was contacted, who answered and when.
In the next brief
Every flag appears at the top of the patient's next brief.
Supervision view
Clinical directors see open flags and response times.
What it does and what it does not do
What it does
- Detects risk language in check-ins
- Reaches a person by your protocol
- Records every step of the response
What it does not do
- Replace emergency services
- Decide on treatment after a flag
- Wait until the next session
A person decides, every time
Althio raises the flag and follows the protocol. A clinician, an on-call professional or emergency services decide what happens next.
What if a flag is a false alarm?
Detection is tuned to over-refer, so some flags will be false alarms. The cost of a false alarm is a phone call.
Can we use our existing on-call arrangement?
Yes. Escalation follows the protocol your practice already has.
Related parts of the platform
See Althio on your own caseload
A 30-minute walkthrough with our team, tailored to your practice.